Service Contracts

Flexible solution for Tool Management

Service Contracts

Dependable service and calibration support for your large-capacity Torque Equipment. Our Service Contract packages offer the perfect solution.

Turbine Tools Service and Calibrate most torque products used within the Aerospace and Power Generation sectors including; Enerpac- Sweeney, Advance Mfg. Hydraulic Wrenches, Power-Dyne – CDI torque equipment and many more.

Turbine Tools Service Contracts

Benefits of our Service Contract

Fixed or Flexible contracts to match your needs

Fixed

Provides the highest level of discount however, the number of tools placed into the contract must remain constant throughout the term.

(1 or 2-year term)

5% discount

10% discount

12% discount

15% discount

17% discount

Number of Tools placed in Contract

5 – 10 tools

11 – 20 tools

21 – 30 tools

31 – 40 tools

41+ tools

Flexi

Secures a good discount level whilst providing an option to reduce the number of tools during the term (subject to the total number of tools in the contract).

(1 or 2-year term)

2 tool reduction

2.5% discount

4 tool reduction

5% discount

6 tool reduction

8% discount

8 tool reduction

10% discount

10 tool reduction

12% discount

Fixed

Provides the highest level of discount but the number of tools placed into contract must remain constant throughout the term.

(1 or 2-year term)

5 – 10 tools

5% discount

11 – 20 tools

10% discount

21 – 30 tools

12% discount

31 – 40 tools

15% discount

41+ tools

17% discount

Flexi

Secures a good discount level whilst providing an option to reduce the number of tools during the term (subject to total number of tools in contract)

(1 or 2-year term)

5 – 10 tools

2.5% discount

2 tool reduction

11 – 20 tools

5% discount

4 tool reduction

21 – 30 tools

8% discount

6 tool reduction

31 – 40 tools

10% discount

8 tool reduction

41+ tools

12% discount

10 tool reduction

Frequently asked questions

Following an ‘As Found’ calibration, the equipment is given a full strip-down service which includes a full clean, repainting (if applicable), inspection, new lubrication and rebuild. An ‘As Left’ calibration is the final stage of the process.

The cost of additional repair work (new parts and/or man-hours) are not included in the standard service/calibration process and will be billed separately once you have given your authorisation. As a Service Contract client you will receive a 5% discount on parts and 10% discount on any additional man-hours required to complete the repair.

Payment for additional repairs will be strictly on a 30-day account basis.

We are a fully approved Enerpac-Sweeney service/repair/calibration facility and have longstanding relationships with many other tooling manufacturers. We are accredited to ISO 9001, ISO 17025 (Pending) and OHSAS 18001

Over the past 20 years, we have calibrated in accordance with the OEMs instructions and guidelines. Our Calibration Laboratory is pending ISO 17025 accreditation. Our standard calibrations will be conducted from 20% to 100% of tool output rating (unless otherwise stated) and in a clockwise direction.

Of course, Counterclockwise calibrations can be accomplished but please ensure you inform us of this requirement. As for custom test ranges,  where possible these can be accommodated but subject to a deviation assessment to determine if your request is achievable on our equipment.  Calibration tests outside of our standard process will require additional fees but these can be included within your monthly contract statement.

We aim to have tooling from Service Contract clients turned around within 10 working days with a target of 15 working days for our Non-Service Contract clients. Although these targets are not contractual, we monitor them carefully. We meet these targets approximately 70% of the time. Delays may arise, particularly when repair work is required, due to authorisation to proceed or for the arrival of OEM parts that are not held in stock.

Contact us to discuss our Service Contracts.

Alternatively you can call us on +44 (0)1342 716600 and a member of our team will be happy to help.

We aim to respond to all enquiries within 2-3 working days.